Terms of Service

2. Description of Service

Mailpipe provides a programmable email client that allows users to receive, store, and route emails using their own database infrastructure. The Service includes integrations with third-party email providers.

The Service enables you to:

• Receive and store emails in your own Supabase database
• Create routing rules to automatically process incoming emails
• Send emails through integrated email providers
• Access your email data through our web interface and API
• Manage team access to shared mailboxes

3. User Accounts

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Acceptable Use

You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, or impair the Service. Specifically, you agree not to:

• Send spam, unsolicited communications, or bulk emails
• Violate any applicable laws or regulations, including anti-spam laws
• Infringe upon the intellectual property rights of others
• Transmit viruses, malware, or other malicious code
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use the Service to send phishing emails or conduct fraud
• Interfere with or disrupt the integrity or performance of the Service
• Collect or store personal data about other users without their consent

5. Payment Terms

Paid services are billed in advance on a monthly basis. You are responsible for paying all fees associated with your account. Prices are subject to change with 30 days notice.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Service. You agree to promptly update your account and payment information to keep it accurate and complete.

If we are unable to charge your payment method for any reason, we reserve the right to suspend your access to paid features until payment is received.

Refunds

We offer a 14-day free trial. After the trial period, paid subscriptions are non-refundable. If you cancel your subscription, you will retain access to paid features until the end of your current billing period.

6. Data Ownership

You retain all rights to your data. Since your email data is stored in your own Supabase database, you maintain full ownership and control. We do not access your data except as necessary to provide the Service.

You are responsible for backing up your data. While Supabase provides backup features, we are not responsible for any loss of data.

You grant us a limited license to access your Supabase database solely for the purpose of providing the Service, including routing emails and executing your configured rules.

7. Third-Party Services

The Service integrates with third-party services including email providers (Postmark, Mailgun, SendGrid, Resend, AWS SES) and database services (Supabase). Your use of these services is subject to their respective terms of service.

We are not responsible for the availability, reliability, or performance of third-party services. You acknowledge that outages or issues with third-party services may affect the functionality of Mailpipe.

8. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Mailpipe. The Service is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit the Service without our express written permission.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Service is free of viruses or other harmful components.

10. Limitation of Liability

In no event shall Mailpipe, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

Our total liability shall not exceed the amount you paid to us in the twelve (12) months prior to the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless Mailpipe from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to delete your account.

Your data stored in your Supabase database remains yours and is not affected by termination of your Mailpipe account.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the modified Terms.

It is your responsibility to review these Terms periodically for changes. If you do not agree to the new terms, you must stop using the Service.

15. Contact

If you have any questions about these Terms, please contact us at:

Email: legal@mailpipe.dev