Enterprise

Enterprise Mailpipe

Email infrastructure built for organizations that need compliance, scale, and white-glove support — without compromising on developer experience.

What's included

Everything in our Pro tier, plus the controls and guarantees enterprise teams require.

SSO / SAML

Single sign-on integration with Okta, Azure AD, Google Workspace, and any SAML 2.0 identity provider. Enforce MFA and group-based access.

Dedicated Support

A named technical account manager, dedicated Slack channel, and engineer-on-call for critical issues. 24/7 escalation paths.

Custom SLAs

99.99% uptime guarantee with financial penalties for breaches. Custom RTO/RPO targets and dedicated incident response.

Volume Pricing

Discounted per-message rates at high volume tiers. Annual contracts with predictable monthly billing and no surprise overage fees.

Unlimited BYOS Domains

Bring your own sending infrastructure across unlimited domains. We handle the routing, DNS validation, and reputation monitoring.

Dedicated IPs

Provisioned dedicated IP pools with warmup automation. Geographic IP pinning available for data residency requirements.

Compliance Review

SOC 2 Type II reports, DPA execution, HIPAA BAA support, and assistance with your internal security questionnaires.

Custom Contracts

Negotiable MSAs, custom payment terms (NET-30/60/90), purchase orders, and procurement-friendly invoicing.

Plus, every Enterprise plan gets

  • Everything in Pro, with no per-seat tax
  • Priority feature requests and roadmap input
  • Onboarding workshops for your team
  • Migration assistance from legacy providers
  • Quarterly business reviews
  • Custom data residency (US, EU, APAC)

How it works

From intro call to production, typically in under 30 days.

  1. 1

    Intro call

    A 30-minute call with our team to understand your volume, compliance needs, and current setup.

  2. 2

    Proposal & contract

    We send a tailored proposal within 3 business days. Legal review and contract negotiation as needed.

  3. 3

    Onboarding

    Dedicated engineer guides DNS, SSO, IP warmup, and migration from your existing provider.

  4. 4

    Go live

    Production cutover with on-call coverage from our team. Quarterly business reviews thereafter.

Talk to our team

Tell us about your use case and we'll put together a proposal tailored to your scale, compliance, and integration needs.